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Delivery Information

UK Standard Dispatch Lead Times (All delivery charges are on a per item basis)

Products Dispatch Lead Time (from receipt of order) 
Original Newspapers  1 - 2 days (+2 days if framed)
Newspaper Books  1 - 3 days (+1 day for Beskpoke Date Books)
Children's Books  1 - 3 days
Wines, Beers, Spirits  1 - 3 days
Engraved, Embroidered, Candles, Sublimation  2 - 4 days
Posters/Prints, Stationery Calendars  3 - 5 days
Ceramics, Fired Glass  3 - 5 days
All other Signature products  1 - 4 days



Our urgent service reduces lead time by 1 day
Add 1 to 3 days to above dispatch times for delivery

International Delivery Lead-Times: (all products – delivered time)

Europe & USA

  • up to 5 days from dispatch


Rest of the World (ROW)

  • up to 7 days from dispatch

 

 Notes:
1. A day is defined as a working day - Monday to Friday
2. A full day counts on orders placed before 11am (so order received on Tuesday 3pm on 4-day delivery means next Monday.)
3. Next day delivery (where offered) only if order received before 11am.

Delivery Pricing (As of April 2018)
All delivery charges are on a per item basis.

UK Standard Delivery Rates (ex VAT)

  1. Product retails for £15 or less: £3.00
  2. Product retails between £15 and £39: £4.00
  3. Product retails for £39 or more: £5.00
    • Exceptions:
  4. All Books which retail for £39 or less: £3.00
  5. Original newspapers, regardless of price: £5.00

 

Products are usually dispatched RM48.

For our RM24 service add £0.50 to each of the above

For our Tracked RM48 service add £1.00 to each of the above

 

UK Urgent Deliveries (signed for)
This is charged at an additional £5 per order (e.g. Product retails for £15 or less is £3.00 postage + £5 for urgent = £8.00 total for deliver. Sent 24 hour next day service and reduces above dispatch lead times by 1 day (ie if 2-3 days = 1-2 days)

Delivery Notes
1. P&P FREE on bulk orders of 20 or more products (mixed) delivered on one order to one UK address. (charge will be applied per item but call to claim discount)

2. P&P on all books and newspaper gifts are zero VAT rate

3. P&P charged per ORDER but the order lines must be placed together at the same time, using the same order reference, going to the same address.

4. We cannot deliver to PO box addresses, if your order is via our urgent service

 

Standard - International Delivery (Royal Mail) (non-tracked and non-signed for)

EU (+ Andorra, Faroe Islands, Greenland, Iceland, Liechtenstein, Monaco, San Marino, Switzerland & Vatican City)

  • £7.50 for any product which retails for less than £39.99 
  • £14.00 for any product which retails for £39.99 or more 

Note – all alcohol to EU charged at £14.00 

(Delivery lead time from dispatch 3-5 working days)

 

Rest of the World (ROW) 

  • £14.00 for any product which retails for less than £39.99.
  • £18.00 for any product which retails for £39.99 or more  

Note – no Alcohol can be sent outside the EU 

(Delivery lead time from dispatch 5 -7 working days)

Urgent  - International Service (tracked and signed for courier)


EU

  • £18 for any product

ROW

  • £36 for any product

(Delivery lead time from dispatch 1-2 days for N America and 3-5 days ROW.)

 

Please note - we cannot deliver to PO box addresses, if your order is via our urgent courier service.


Delivery Terms & Details

How Deliveries Are Made & To Where
We will deliver the Products ordered by you to the address you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, if, for example, you would like Signature Gifts Limited to deliver the Products directly to a friend, a relative, or to your place of work. Heavier items such as the newspaper books are normally sent via a ‘sign-for’ service and urgent deliveries are always ‘sign-for’ service. We cannot deliver to PO boxes if your delivery is via our courier service (all UK urgent and International). The status of any order can be checked at www.signature-gifts.co.uk/wheresmyorder

Delivery Lead Times
Order to delivery is dependent on the item chosen. For delivery lead times on specific items chosen, please check on the "Delivery" details on the relevant product page. At peak times, such as Christmas, deliveries may take a day or two longer. For UK orders (only), there is an Express Delivery option. This option prioritises your order to the top of the queue, and is despatched using overnight courier service.

Delivery Issues
In the unlikely event you do not receive Products ordered by you within 28 days of the date on which you ordered them; we shall have no liability to you unless you notify us of the problem via email within 40 days of the date on which you ordered the Products. Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and we will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.

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